Privacy Policy
Last updated: July 2026
Brand Labs Media ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or contact us through our booking and intake forms.
Information We Collect
When you submit a form on our website, such as our Discovery Call intake form, we may collect information you provide directly, including your name, phone number, email address, business name, website, social media profiles, and details about your business needs, budget, and goals.
How We Use Your Information
We use the information you provide to:
- Prepare for and schedule your Discovery Call
- Follow up after your call with a tailored plan and quote based on what we learn
- Respond to your questions and provide the services you request
- Send you SMS or email communications you have agreed to receive, including appointment reminders and, if you opt in, marketing messages
- Improve our website and services
Text Messages & Communication Consent
If you opt in to receive text messages from us, message frequency may vary and message and data rates may apply. You can reply STOP at any time to opt out of text messages, or reply HELP for assistance. Opting in to marketing communications is never a condition of receiving services from us.
How We Share Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business, such as our CRM and scheduling platform, solely to help us deliver our services to you. We may also disclose information if required by law.
Data Retention & Security
We retain the information you provide for as long as needed to deliver our services and maintain business records, and we use reasonable safeguards to help protect it. No method of storage or transmission is completely secure, however.
Your Choices
You may ask us to access, correct, or delete the personal information we hold about you at any time by emailing us at info@brandlabsmedia.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at info@brandlabsmedia.com.