Terms of Service

Last updated: July 2026

These Terms of Service ("Terms") govern your use of the Brand Labs Media website and the marketing and AI automation services we provide. By booking a Discovery Call, submitting a form, or engaging our services, you agree to these Terms.

Our Services

Brand Labs Media provides performance marketing, AI voice and chat agents, and marketing automation services. Specific deliverables, pricing, and scope for your business are outlined in a separate proposal or quote after we understand your needs.

Discovery Calls & Proposals

The information you share on our intake form gives us a starting point to prepare for your Discovery Call. It is not a complete assessment of your business, and it does not guarantee any specific plan, pricing, or outcome. After your call, we take into account everything discussed, along with any additional information you provide, to prepare a tailored plan and quote, which we aim to send within 72 hours of the call. Any plan or quote is only binding once both parties agree to it in writing.

No Guarantee of Results

While we work to help your business grow, marketing and advertising results depend on many factors outside our control. We do not guarantee specific leads, sales, rankings, or revenue outcomes.

Fees & Payment

Fees for services are set out in your accepted proposal or quote. We do not require long-term contracts, and you may cancel ongoing services at any time in accordance with the terms of your specific agreement.

Intellectual Property

All content on this website, including text, graphics, and branding, is owned by Brand Labs Media unless otherwise noted, and may not be copied or reused without our permission.

Limitation of Liability

To the fullest extent permitted by law, Brand Labs Media is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services.

Termination

We may suspend or discontinue services if these Terms are violated, and you may discontinue services in accordance with your specific agreement with us.

Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about these Terms, please contact us at info@brandlabsmedia.com.